Last updated: July 31, 2026
Game Launcher Cloud respects intellectual property rights and expects users to do the same. This policy explains how to notify us of content that infringes your rights, what we do when we receive such a notice, how an affected user can respond, and when we terminate an account for repeat infringement.
It applies to everything hosted or distributed through the Service, including applications, builds, DLC, patches, launchers, launcher artwork, news items, and community presets.
WHICH LAW APPLIES:
Game Launcher Cloud is operated from Mexico and our Terms of Service are governed by Mexican law. We operate a single notice and takedown process that is designed to satisfy both the notification requirements of Article 114 Octies of the Mexican Federal Copyright Law (Ley Federal del Derecho de Autor) and those of the United States Digital Millennium Copyright Act, 17 U.S.C. Section 512. You do not need to know which regime applies to you: send us one notice meeting the requirements in Section 3 and we will act on it. Section 8 sets out the additional points specific to Mexican law.
Copyright notices must be sent to our designated agent:
Notices sent to any other address, including support channels, our Discord community, or social media, may not reach the agent and are not treated as received until they do. Please use the address above.
To be effective, your notice must include the following:
If your notice is incomplete we will tell you what is missing. An incomplete notice does not start the timelines in Section 4, but a notice that clearly identifies infringing material may still give us knowledge that requires us to act.
When we receive a notice that meets the requirements of Section 3:
Removing or disabling material in response to a notice is not a finding by us that infringement occurred, and is not an admission of any kind. We act on notices in good faith and without investigating the underlying dispute, which is a matter between the sender and the affected user.
Where the reported material is also the subject of an active subscription, an active build, or a published store submission, removal may interrupt the service the user's own players receive. That consequence does not delay our action, and we are not liable for it.
If you believe your content was removed in error, you may submit a counter-notice including:
When we receive a counter-notice that meets the requirements of Section 5:
BEFORE YOU SEND A COUNTER-NOTICE:
A counter-notice is a sworn statement and it gives the other side your name and address. If you do not hold the rights to the material, the correct response is to leave it removed, not to file a counter-notice. See Section 9.
We adopt and apply the following policy for the termination of repeat infringers. It is not discretionary.
A strike is recorded against an account each time:
A single notice covering several items belonging to the same account counts as one strike. Deleting the material yourself, closing the launcher, or cancelling the subscription after a notice arrives does not remove the strike.
Three strikes within any period of twelve (12) months results in termination of the account. Termination means the closure of the account, the removal of the launchers and applications under it, and the loss of access to the Service, without refund of any amount already paid.
We terminate on the first strike, without waiting for a third, where the infringement is willful or large in scale. This includes distributing a client, server, or emulator of a third party's game or online service, distributing cracked or pirated software, and monetizing any of the above through sales, subscriptions, donations, or benefits granted in exchange for contributions.
A person whose account is terminated under this policy may not open a new account, and may not be added as a collaborator or team member on another account, without our prior written consent. Accounts opened to circumvent a termination are closed on discovery, and content moved to another account to avoid a strike carries the strike with it.
Article 114 Octies of the Mexican Federal Copyright Law, added by the reform published on 1 July 2020, sets out a notice and takedown procedure for online service providers and limits their liability for material stored or transmitted at the request of a user, provided the provider does not control, induce, or direct the infringing conduct and acts on notices it receives.
Rights holders may send us a notice under that Article at the address in Section 2, in Spanish or in English. We treat it under the same process described in Sections 3, 4, 5, and 6. Where the Article requires something the sections above do not, the requirement of the Article prevails for that notice.
Nothing in this policy waives any right or remedy available to us or to you under Mexican law, and nothing in it submits us to a jurisdiction other than the one set out in our Terms of Service.
Any person who knowingly materially misrepresents that content is infringing or was removed by mistake may be subject to liability under applicable law, including for the damages and costs incurred by the other party and by us.
We may refuse to act on notices from a sender who has repeatedly made such misrepresentations, and we may require additional evidence of rights before acting on any further notice from them.
For copyright notices, use the designated agent address in Section 2. For general legal inquiries, contact us at:
Email: [email protected]
Website: https://gamelauncher.cloud
This policy works together with our Terms of Service, in particular the content restrictions in Section 5.2, the rights representation in Section 5.9, and the indemnity in Section 9.