> For the complete documentation index, see [llms.txt](https://gamelauncher.cloud/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gamelauncher.cloud/help/help-center/support.md). # Support ## Do you provide technical support? Yes! All plans include technical support. Professional and Enterprise plans get priority support, while the Ultimate plan (coming soon) will include dedicated account management. *** ## How can I contact support? * 📧 **Email**: * 🧑‍💻**Create a Support Ticket:** Create support ticket * 💬 **Discord**: Join Discord Community * 📖 **Documentation**: [Complete guides](https://github.com/GameLauncherCloud/GameLauncherCloud-Gitbook/blob/main/README.md) {% hint style="success" %} **Response time**: We typically respond within 24 hours on business days. Priority support gets faster responses! {% endhint %} *** ## What should I include in a support request? To help us assist you faster, please include: * Your account email * Description of the issue * Steps to reproduce (if applicable) * Screenshots or error messages * Your current plan *** {% hint style="info" %} **Pro tip**: Check our documentation first - many common questions are answered there! {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://gamelauncher.cloud/help/help-center/support.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.